About Us

About Us

Established in 1967, Mandarin Opto-Medic Co Pte Ltd (MOC) has 50 years of experience, caters to the complete requirements of all ophthalmic and medical professional needs. MOC specializes in serving the Optical, Ophthalmology, Dental, Dermatology, Vascular, Intervention Radiology, ENT, Neurosurgery as well as the General Medical community.

We aim to provide the best high tech products to our customers and at the same time to suit our customer’s budget while providing choices in products selection without compromising product and service quality.

MOC Vision and Commitment

Quality Policy

We are committed towards quality and customer service, and primarily as a one safe source distributor.

Quality Objectives

To provide products and services of the highest possible standards, to meet our customers’ needs, meet expectations of quality and safety, with reliability and integrity. To accomplish quality objectives by establishing, implementing and maintaining a documented effective Quality Assurance System which complies with the requirements of ISO 9001 and GDPMDS. To keep track of warranty claims, customer complaints and assessing KPI to attain higher and achievable progress and goals.

Vision

For 48 years we have continually challenged ourselves to introduce breakthrough products that will expand the forefront of the Ophthalmic Industry. We are committed to constantly source for the latest technology and efficiency for our customers. We will continue to improve the portfolios of our products so as to attain higher quality, productivity and diversity. We will nurture and strengthen strategic alliances with all of our customers and international business partners, committing ourselves to the sales, marketing & after sales service for our Ophthalmic & Medical Professionals. We believe our quest for higher performance and the pursuit of excellence are reasons that propel leading institutions and doctors, esteemed customers and suppliers to choosing our services.

Awards

2010

Mandarin Opto-Medic Co Pte Ltd is proud to be awarded the following certification. Due to the competitive nature of the business, we constantly strive to improve our internal management and distribution practice.

ISO 9001:2008 - Quality Management system

HSA TS-01 - Good Distribution Practice for Medical Devices

BizSafe 4