OUR MISSION

Our mission is to provide products and services of the highest possible standards to meet our customers’ needs and expectations for quality and safety, ensuring reliability and integrity. We strive to maintain long-term relationships with our suppliers and customers. To achieve our quality objectives, we establish, implement, and maintain a documented and effective Quality Assurance System that complies with ISO 9001 and GDPMDS requirements. Additionally, we monitor warranty claims, address customer complaints, and assess KPIs to achieve higher and attainable progress goals.

OUR COMMITMENT

With 57 years of experience, we continue to embrace a lifelong learning mindset to adapt to the rapidly changing technology landscape. We experiment with emerging technologies and remain open to learning from failures. Contributing to technological advancement requires dedication, collaboration, and a commitment to pushing the boundaries of what’s possible. By taking these actions, we play a vital role in shaping the future of technology and its impact on society while staying up to date with the latest technological trends and advancements. 

Mandarin Opto-Medic Co (MOC) contributes to the sponsorship of optometry courses and training, promoting and upgrading the skills of aspiring opticians and optometrists. We are also dedicated to raising awareness of advancements in the field through intensive promotion.

OUR VISION

At Mandarin Opto-Medic, our vision is to be the preeminent partner in the ophthalmic industry, driving excellence and innovation in eyecare distribution. We aspire to be the trusted link between manufacturers and eye care professionals, offering a comprehensive range of high-quality ophthalmic products that enhance patient care. 

Our commitment to efficiency, reliability, and unwavering integrity positions us as the distributor of choice, enabling eye care providers to focus on what matters most, that is to deliver exceptional service to their patients. Through strategic partnerships and a relentless pursuit of operational excellence, we envision a future where our complete solutions contribute to the success and growth of eyecare practices worldwide.

At Mandarin Opto-Medic Co, we see beyond institution — we envision a thriving ecosystem where our commitment to excellence strengthens the foundation of eyecare delivery, fostering a world where optimal vision is accessible to all.